Where did I get my design chops?
A rundown for people who think my path looks a little different (spoiler: it is, and that’s my edge).
Act I: 12 Years, 5 Families, 3 Continents
Before I ever opened Figma, I spent over a decade designing human systems in the highest-stakes startup of all: family life.
As a traveling nanny for entrepreneurs across three continents, I:
Orchestrated complexity: Coordinated schooling, extracurriculars, medical appointments, and global travel across shifting time zones.
Built operational systems: Designed routines, logistics, and communication structures that made five unique households run smoothly.
Led relocations like product launches: Oversaw international moves, handling housing, education enrollment, healthcare, and cultural transitions.
Practiced human-centered design daily: Adapted to new environments, resolved conflicts, and nurtured trust—turning chaos into consistency.
In short: I ran households like small organizations, applying empathy, problem-solving, and systems thinking long before I had design in my job title.
Act II: The Pivot
When it was time to plant roots in New York, I invested in a one-year Product Design boot camp. That leap became my bridge: from designing families’ support systems to designing digital ones.
Act III: The Startup Years
I joined a wellness startup as the first hire—and if you’ve ever been a first hire, you know that means “designer” is just the starting line.
Over time, I became:
The designer
The copywriter
The developer
The customer success lead
The HR coordinator
The newsletter writer
…and whatever hat the day demanded.
Key contributions:
CRM Migration: Led transition from Acuity to Momence, enabling subscription memberships, integrated comms, and a seamless, high-touch client booking experience.
Client Engagement Systems: Designed scalable workflows that blended luxury-wellness standards with operational efficiency, raising retention and accessibility.
Brand Positioning & Education: Shaped messaging to clarify energy healing’s place in wellness, boosting client understanding in a competitive market.
Mobile-First Web Optimization: Balanced usability, aesthetics, and sustainability for a lean three-person team.
Operational Design: Built SOPs, onboarding tools, and client “surprise & delight” systems that reinforced brand identity.
I didn’t just “do design.” I designed systems, experiences, and growth pathways—for clients, for the team, and for the company itself.